Products & Services

Products & Services


  1. What products are available on the Clarins site?

    You will find the widest selection of products from Clarins, including the newest products as well as beauty-award winning skincare, sun care, color cosmetics, men’s products and fragrance on You can also find our products at fine department and specialty stores worldwide.
  2. How do I use Clarins products?

    Every product on this website is accompanied by application advice. Tips and a video for each product can be found on its product page and in the How to Apply section.
  3. How can I find the right products for me?

    You can use our online Beauty Consultation to guide you through our collections and help create your personalized skin care program. You’ll be asked simple questions about your skin, your concerns, your preferences and what you’re looking for. We will provide you with a list of the best products to create a personalized beauty regimen. Your Beauty Consultation will be presented and stored in your Clarins Profile under My Beauty Profile. For a personalized phone consultation, we invite you to schedule an appointment with our Beauty Experts.
  4. What types of ingredients are used in Clarins products?

    All Clarins products contain natural botanicals and other gentle ingredients. You can learn more by reviewing the ingredients section found within each product page on the site or by accessing the Inside Clarins section.


  1. Where can I buy Clarins products? has the widest selection of products, you can also shop at one of our authorized retailers online and offline and at our standalone stores. Protect yourself and those you care about by buying only authentic Clarins products from authorized retailers. If you are not sure if a retailer is authorized, please contact us. Please note, if you have questions about stock/product availability or customer service outside of, you must contact that specific retailer.


  1. Are Clarins products safe to use while pregnant?

    It is safe to use our products during pregnancy as Clarins products only have an action at skin level and the concentration and safety of the ingredients they contain are carefully monitored and assessed to ensure optimal tolerance. Nevertheless, we recommend that you consult your doctor if you have specific concerns.

    Since Clarins caters to women of all ages, we have many clients who come to us to help care for their skin during pregnancy. We have a dedicated list of products for pregnancy under the Maternity Section.
  2. Does Clarins test on animals?

    Clarins was one of the first cosmetic companies to stop using ingredients of animal origin in its products. Clarins commitment to the protection of animals is also the reason why testing on animals stopped several years ago.

    Consumer's health and safety is of paramount importance for Clarins and thus we are committed to complying with all applicable regulations in every country in which our products are sold to make sure that we deliver the safest and most appreciated products possible. To do so, we do not conduct animal testing on our finished products or ingredients except in exceptional cases, when required locally by law.

    Clarins fully supports the development and global acceptance of non-animal testing alternatives. Product safety control is carried out on cell culture in accordance with substitute in vitro methods that are internationally acknowledged and approved by experts.Respect for animals remains one of our priority selection criteria when choosing raw materials. Once selected, such materials do not require further testing on animals and remain compliant with standards set down by law.

    However, all materials used by the cosmetics industry can also be used by the pharmaceutical and food industries. These raw materials must therefore also satisfy legal and safety requirements as set down by the European Commission on the basis of tests carried out on animals.

  3. Is My Clarins vegan-friendly?

    My Clarins is free of all animal-derived ingredients like beeswax, carmine, lanolin, etc. Clarins has deliberately chosen to only distribute My Clarins to countries that do not require animal testing.


  1. I would like to request samples

    Samples are a great way to try our products and we include three complimentary samples with every order. Unfortunately, we do not send them outside of merchandise orders. Please feel free to visit one of Clarins counters at your favorite department store as our beauty consultants can offer recommendations and samples. You may also choose to place an order on as we always offer a 30 day return policy if you decide not to keep the product.

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