Live Consultation Clarins&Me


Treat yourself to a complimentary beauty consultation
with a Virtual Beauty Consultant!

Connect with a Virtual Beauty Consultant for a complimentary consultation

Connect with a Beauty Consultant
for a complimentary consultation

Have a question? Our Virtual Beauty Consultant is here to listen and answer all your beauty questions.

Our friendly Virtual Beauty Consultant is here to listen, guide and give you the real shopping experience in the comfort of your own home.

Consultations range between 15 to 30 minutes. For an optimal experience we recommend you turn on your camera, but if you prefer you can select voice only. Please allow access to your device’s camera and microphone when prompted just prior to connecting with the Virtual Beauty Consultant.

The virtual boutique is open from Monday to Friday, 9am – 5pm.

What you should know:

During your session, the Virtual Beauty Consultant may ask if you would like to subscribe to our newsletter and receive marketing communications by providing your email address and/or phone number.

You have the option whether you would like to opt in to receive Clarins marketing communications. The quality of service will not be impacted by your choice. When you agree to the use of personal data for the aforementioned purposes, the Virtual Beauty Consultant proceeds to the finalization of your inscription. You have the right to opt out at any time on your account or by contacting Customer Care.

At the end of the "Live Consultation," provided that you give your e-mail address during the session or that you are logged in to your account and unless you object, you may receive a single summary e-mail including all the products that may have been recommended by your Virtual Beauty Consultant.

Please see our Privacy Policy for more details.