Club Clarins Loyalty Program
Earn free Clarins products, Club Clarins Dollars, and more. Sign up today and enjoy 50 bonus welcome points.
Earn points to treat yourself
Validity & FAQ
How it works
How does the Club Clarins loyalty program work?
Club Clarins is a points-based loyalty program. Members earn points by shopping for Clarins products on Clarins.com or at Skin Spa Clarins Boutique Laval, and participating in select brand activities. The more points you earn, the higher your status and the more benefits you enjoy—including an even more exciting selection of full size product rewards!
Explore all the benefits.
| MEMBER | 0-1,999 points |
| SILVER | 2,000-6,999 points |
| GOLD | 7,000+ points |
How do I view and manage my Club Clarins membership?
Visit the sections under 'My Club Clarins' to view your status, benefits, and points recap. This is also where you choose rewards. You can terminate your membership anytime.
What are the program terms & conditions?
To view the detailed program terms & conditions,
click here.
When does my Silver or Gold status expire?
Once you reach Silver or Gold, you have a full year to enjoy the perks. You can earn Silver or Gold status at any time throughout the year by earning enough points. Every time you upgrade your status you get a fresh one-year timer. At the end of the one-year period, we'll review your points to determine which status you qualify for, based on the number of points earned in the last 12 months.
Loyalty points
How do I earn points?
Earning points is easy!
The option to earn points by uploading in-store receipts ended on January 29, 2026. Any points earned before this date remain valid.
- Sign up for Club Clarins = 50 bonus points
- $1 spent on Clarins at Clarins.com, Clarins boutiques, and qualified retailers = 10 points
- Share your birth date with us = 2x points on your first eligible purchase online or in-store during the month of your birthday
- Leave a product review = 100 bonus points
- Gold members earn 20 additional bonus points for shopping on Clarins.com
- Sign up for the subscription service on Clarins.com = 100 bonus points
The option to earn points by uploading in-store receipts ended on January 29, 2026. Any points earned before this date remain valid.
When will I receive my points?
Points earned from Clarins.com purchases are automatically credited to your account once your order ships, usually within 1-3 business days. If you left a product review, please allow up to 72 hours for points to appear in your account.
Contact us
if you don't see your points credited to your account.
When do my points expire?
Your points expire 12 months after your last purchase, so don’t wait to reward yourself! If you terminate your membership, all points & status benefits will expire. If you are a Gold member, your points don't expire as long as you maintain your status.
Rewards
How do I redeem my points for rewards?
Go to
'Choose my rewards'
in My Account. Once you've selected your reward, add it to your bag and checkout.
Note that orders containing only complimentary product rewards will incur a minimal shipping fee of $5. Orders that include purchased products in addition to your rewards will ship free if the purchase is $50+. Gold members receive free economy shipping for all orders including rewards.
You can redeem up to 49,999 points per calendar year (January - December).
Note that orders containing only complimentary product rewards will incur a minimal shipping fee of $5. Orders that include purchased products in addition to your rewards will ship free if the purchase is $50+. Gold members receive free economy shipping for all orders including rewards.
You can redeem up to 49,999 points per calendar year (January - December).
How do I use my Club Clarins Dollars?
Once you've used your points to complete an order for Club Clarins Dollars, you then have 6 months to apply them towards any purchase on Clarins.com. During checkout, select the code in the Club Clarins Dollars field.
You can also consult
My Account
to view all Club Clarins Dollars available.
Note you may only apply 1 Club Clarins Dollars coupon per order. Each code is for a one time use only, so take advantage of the full value of each dollars code because any balance will be forfeited.
Note you may only apply 1 Club Clarins Dollars coupon per order. Each code is for a one time use only, so take advantage of the full value of each dollars code because any balance will be forfeited.
When do my Club Clarins Dollars expire?
Your Club Clarins Dollars expire 6 months after you redeem them in the rewards boutique. To check your expiration dates, go to
My Account
.
How do I return or exchange a reward?
Unfortunately, Club Clarins rewards are non-returnable and non-exchangeable. Of course, if there is an issue with your product reward,
let us know
and we will help you.
How do I track my rewards order?
To track the shipment of your product rewards, go to
'Order History'
in My Account.
Retail purchases
Are my in-store purchases eligible to earn Club Clarins points?
You can earn points on all purchases made at Skin Spa Clarins Laval Boutique.
Can I redeem my points in a retail store?
We would love it, unfortunately at this time all points must be redeemed on Clarins.com only.
Can I still upload my in-store receipt for points?
The option to earn points by uploading in-store receipts ended on January 29, 2026. Any points earned before this date remain valid.
